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🔒 3 steps to change behavior

Changing the behavior of employees, customers and citizens can seem like an overwhelming task if we don’t have the right step-by-step methods. But by dividing the process into 3 simple steps it becomes a lot easier. In this lesson Nudge and Behavioral Design Expert, Sille Krukow, introduces 3 steps to behavior change. She describes how setting the right target behavior, mapping behavioral barriers and selecting behavioral principles can make change, easy

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